Spent way too much money and endless trips on dishonest services. My cat had an eye infection in the right eye, it took 3 trips, and 3 different vetsFirst trip: VET1- checked to see if their was an ulcer- none present- spent $150 for an eye drop antibiotic WITH steroid - was not warned of possibility that an ulcer could occur! We were not given a cone, or advised to use one at any time - no mention of herpes - was told that a chamomile press ,that I was doing at home and was helping the swelling, was extremely dangerous and a bad idea- which is 100% untrue - Worst case scenario - removal of the eyeSecond Trip: VET2- Steroid drops made eye 100% worse after only a few uses - we were not refunded on medication that was mis-prescribed and almost unused- VET2 found an ulcer- not surprised because apparently it is very common and easy for a cat to develop an ulcer, especially with an already sensitive eye!- Short mention of Upper respiratory tract infections- nothing prescribed, no advice on moving forward- Paid $200+ for new eye drop antibiotic WITHOUT steroid, cone, antibiotic in pill form (+ a dispensary fee for the medication just to be written)- Told to get serious about eye removalThird Trip - VET 3- Medication did not make the eye worse, but stable- Told to consider a Specialist ($300+)- Told that removal of the eye is most likely option- New eye drop antibiotic WITH steroid - Still no mention of cat herpes or any other possibilities Went to a different clinic- was given a discount for being a new client- discussed cat herpes and upper respiratory tract infection which could be playing a huge part- given l-lysine to help boost immune system - Told that ulcer is scaring, there is no need to remove the eye because it is still functional, causing no pain, she can still see out of it- given an ointment as precaution - however, still cheaper than any one of the visits at Mitchell Animal
I've been here several times. Staff is very knowledgeable, compassionate and kind. I very sick kitty was well cared for is back to running circles around me. MAH is well worth at least one visit. I'm positive that is all it will take to convince you that this is the place for your pet.
Always a pleasure dealing with staff and Dr Amber. They are helpful and respectful of you and your pets needs without pushing unnecessary treatments and expenses on you. They truly put a great deal of effort and compassion into their work. Usually a good stock of food on hand as well, but you can always call ahead and ask to have some put aside. Highly recommended!
Dr. Garrison (Angela) was unbelievable with my two rescues. The prices are SO reasonable. Clinic staff was so friendly and honestly care about your animals.Great place, new to town...glad to support local businesses.
Worst experience at a vet Ive ever had. The only saving grace was the front desk and the nurse. The doctor was rude and unprofessional. She told us the dog food we give to our dog is not good(is in same price range as the one the doctor tried to sell us). She just said Royal is better and no further explanation, although the extensive selection available to buy at the front was sufficient. Very dismissive of our concerns and only seemed interested in up selling opportunities. Also was aggressive and accusatory about the lifestyle of our dog even though weve had her for less than a month and have barely had time to right the wrongs of her last owners. Ive never been so uncomfortable in a vet office and would gladly pay more to never have to deal with that nasty woman again.
Mitchell Animal Hospital is a Canadian Veterinary Care based in Kitchener, Ontario. Mitchell Animal Hospital is located at 408 Gage Ave, Kitchener, ON N2M 5C9, Canada.
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