Have been taking my little guy Congo here since I got him and they are Incredibly, kind and gentle with him. I never feel like I am in a rush when I am in one of the offices with the veterinarians. The front desk staff is also kind,welcoming and friendly. The vet techs are also amazing honestly I have never had a problem and will trust them all of my future pets
Felt so comfortable and confident with Dr Wiseman. Very informative and professional. Extremely gentle. Was surprised to received a followup call from her the following Monday. Would highly recommend to everyone looking for a vet.that truly cares.
Every single person I have ever interacted with at Chicopee Hills over the past 9+ years has been professional, friendly, compassionate and they know what they're doing. The vet appointments are never rushed and feel thorough and I love that they truly care how my pets - and myself - are feeling. They go above and beyond. I don't live as close anymore, but they are worth the drive!
This was our first experience with Chicopee Hills Animal Hospital and it was a very positive. Dr. Dee Croft was very thorough in examining our dog, administering his shot and answering all of the questions I had as we enter into the second decade with out pooch, Maurice. It was a very pleasant experience.
By far the worst experience I've had with a veterinarian. Recently moved to Kitchener and was referred by locals that Chicopee Hills Animal Hospital was a great place to bring your pets. WORST MISTAKE I could have made. Vet was extremely unfriendly and could not tolerate my two small dogs (cockapoo and mini poodle) barking from time to time due to being in a new place with new people. Typical dog behaviour. When she examined my mini poodle she informed me that she was unable to see the inside of her ears clearly, along with being unable to get a good look at her eyes and suggested she bring her to the back room to have a better look. Only after my dog was brought back to the examination room after being examined in the back room, the vet informed me that taking my dog to the back room is an additional $100 on top of the regular examination fee. Very unprofessional!!! If I had been informed that "the back room" was an extra cost I would have said no.Very money hungry. Vet kept insisting I purchase multiple expensive medications for my dog, insisted I bring my dogs in for teeth cleaning and informed me that my mini poodle who is 13 yrs would be perfectly fine under anesthetic after being informed by many vets previously that putting an older dog under anesthesia is very highly problematic and can be fatal. All she cared about was getting my money and booking my next appointment. So glad that once I refused to pay the extra fee they refused to provide service for my pets anymore. Definitely not a loss ! Do not bring your pets here. She is not a people or animal person!
Chicopee Hills Animal Hospital is a Canadian Veterinary Care based in Kitchener, Ontario. Chicopee Hills Animal Hospital is located at 1601 River Rd E #28, Kitchener, ON N2A 3Y4, Canada.
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