If I could give zero stars I would. My dog was a patient of theirs his entire life... the receptionists are ignorant and do not care about animals. All in it for the money. It took them weeks to diagnose our dog with 2 forms of cancer. We were told blood work would be done to confirm then told when it came back that the test they do in house is not thorough so we would need to come in and do more blood work and send it away, quoted $65 on the phone and when I went to pay it was $85. When I called to tell them our dog was very bad and needed emergency attention we were told they didn't have time and would medicate him til they could put him down the following Monday. I was forced to go to an emergency vet to have him euthanized that day. When I called to tell them we would no longer need the Monday appointment as he had passed away over the weekend, their response was "OK I will cancel the appointment, thanks" NO COMPASSION WHATSOEVER. Do NOT go here. They do not care for your animals (with the exception of one part time Vet named Tara who was much more compassionate) Unfortunately because of the rest of the employees I will never bring another animal of mine here nor recommend this place to anyone. My dog meant everything to me and they treated him like nothing.
My dogs love them. Kind and courteous. Knowledgeable staff. Been taking my pets there for more years than I can recall. Did I mention they love animals there? Well they do.
Symba was taken care fast. He needed to be treated for kidney stone and he was treated the same day. Kingsdale called me each day with an update on Symba. Couldn't ask for more. Thank you Kingsdale.
Kingsdale is a professionally run clinic with dog boarding at competitive r ates. We use them mostly for weekend stays. The fact that they are associated with a Veterinarian gives us confidence they will provide the care and attention to our dog's dietary needs.
I have to say that this is the worst service I have ever received for an animal. I have had many animals over the course of my life and I have had some poor service before but the staff at Kingsdale takes the cake. They don't even try to hide the fact that they couldn't care less about your animals suffering or the pain of the owner. Over the course of diagnosing my dog's illness I saw a couple different vets there and I was absolutely disgusted with how these people treat those in need of help. I have never felt more like a dollar sign than I did the past month at kingsdale. The interest of that place is purely financial. If you don't believe it by all means take your animal there and find out for yourself but if you love your animal the way I did then I urge you never to go to this vet.In response to the owners post I definitely did not blame Kingsdale for what happened to my dog. He was sick and eventually passed away and that is part of life. My problem with this vet is how we were treated by multiple members of the staff throughout the process. I found the lack of compassion absolutely atrocious. You can list all the things your vets do for pets they see there but those are completely irrelevant to this particular situation. Yes the vet we ended up dealing with at the end was more compassionate and that was stated but does not change the other two vets we saw or the receptionists we have dealt with over the course of this. Anytime Dr. Montgomery was not involved we were treated poorly. The impressions I have been left with about this animal hospital are based off of my personal experiences with the staff there and how they were not there for us when our dog needed them the most. You can say that we did not specify the euthanasia when we called in Saturday but that is a lie. The fact of the matter is we knew our dog had taken a turn and we knew it was time to end his suffering. That is why the call was placed. We took him to another vet to have the procedure done just hours after contacting Kingsdale and being turned away for what our dog needed. Why would we go through the stress of finding a new vet during this difficult time if we could have taken him to the vet he had seen for the past 11 years?The appointment offered was to medicate our poor dog and make him suffer until Monday. That clearly was not an option for us which is why we did not wait. compassionnoun1.a feeling of deep sympathy and sorrow for another who is stricken by misfortune, accompanied by a strong desire to alleviate the suffering.
Kingsdale Animal Hospital is a Canadian Veterinary Care based in Kitchener, Ontario. Kingsdale Animal Hospital is located at 2848 King St E, Kitchener, ON N2A 1A5, Canada.
Please contact with Kingsdale Animal Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kingsdale Animal Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Veterinary Care in Kitchener
You Might Also Consider