I was very appreciative of the patience and kindness that was shown to me when I had to get flowers for my father's funeral. The suggested flowers were perfect.
This place delivered my flowers late on my wedding day. Thats right we had to delay our wedding :( they also did not give the correct promised layout. They did not cover the stems so they were dripping down our dresses while going down the isle. The arrangement flowers for at the hall were all fake !!!!! We paid for real flowers :( how disappointed I am with the service! They promised pew bows, when I went to look they had tiny bows for present boxes. They changed me $15 each! I had to go out and purchase more fabric for them to correct :( after my wedding I went in respectfully to ask for a refund. They weRe rude, didnt take responsibility for making our wedding late! they were mean, they were sooo horrible! I will never recommend this place to another bride! Sorry but this is our experience. Spend your money else where. In my option this place is a big disappointment
Have to say they did an excellent job in making up for the mistake below (in quotes)on not delivery the chocolates with the flowers and agreed to give me a large box of chocolates instead of the small box I ordered. I would recommend this place to anyone especially since the flower arrangement was just spectacular!!!!!"Friendly staff, but messed up the delivery. I ordered flowers & a chocolate box to be delivered to my wife's work place. Only the flowers were delivered even though I was charged for the Chocolates.:(. I know they are busy on valentines day but that is no excuse for missing an item that has been charged for."
This is the second time I have used this company and I have also recommended it to others. Julia Flowers did excellent work on both occasions. They were careful to have all the right information and understand what it was I was looking for. The staff is very conscientious and genuinely desire to fulfill your expectations. The arrangement was late for the funeral no fault of the florist. However, the funeral home working with the florist quickly solved the mystery. The flowers arrived and were beyond my expectations. Glitches happen in life. What matters is the solution and for that I appreciate and respect Julia Flowers. I will use this florist for all future needs for this very reason. I know they can be trusted to help solve any glitches that may happen. Thank you.
Shopped on their website, decided on a bouquet and placed my order. Once received, it was completely different than what I asked for, I mean completely different. How do you go from wanting an arrangement with mostly roses to getting no roses, but lilies? I guess they have a hard time with direction or they are hard of hearing. Would not deal with them again!
Julia Flowers is a Canadian Florist based in Kitchener, Ontario. Julia Flowers is located at 385 Frederick St, Kitchener, ON N2H 2P2, Canada.
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