He was a great guy! Great customer service! Pleasant and really knows his locks! Explained everything we needed to bring and how much time it was take and he was accurate.
Great service! Took the time to explain everything to me in detail. The cost to cut a key is more than say home hardware or other non key places.. but the keys worked perfectly, did not need to return them or have redone (like I have had to do with home hardware). Worth the cost to get good knowledgeable service. There is a reason he's been in business for 40+ years!!
Ron has made three listings to hide the bad reviews."Ron Smuk Enterprises Ltd""A Security Service""Ron's Lock Safe and Alarm Company" (2.4 rating with 38 reviews)
I tried to get my house key copied at three different stores before walking into Ron's Lock Shop. All three stores were able to cut the key's, but none of them actually fit or worked in the lock at home. So frustrating... to have to go back to the store, and ask for a refund of a few dollars each time. If it wasn't for the fact that I needed three copies of the key, I probably would have just let it go.When I went to Ron's Lock Shop, he took the time to explain why my key wasn't copied properly at the other stores. He showed me why my key was unique, and why I might even want to consider getting my lock re-worked to avoid future issues with my door. Then he offered a way to abate the cost of this work so I could avoid being charged twice for having to get new key's for a reworked lock. He was very thorough and clearly an expert at his trade. I was in an out of his store in under 10 minutes. I was confident that my key's would work this time, and sure enough, they did. Like a charm. It's highly unlikely I will ever shop for my lock and key related work anywhere else. Did I have to pay a few extra bucks for each key? Yes. Is it worth not having to return to the other stores for a refund, and having to explain that the key didn't work, and being asked if I was sure that I tried the key properly??? Absolutely, yes. I know how to use a key, thank you. Would I recommend the shop to my close friends, coworkers and family? Yes.
Great experience. We were able to get timely and professional service. Thanks!
Ron's Lock Safe and Alarm Company is a Canadian Locksmith based in Kitchener, Ontario. Ron's Lock Safe and Alarm Company is located at 99 Weber St W, Kitchener, ON N2H 3Z6, Canada.
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