Aya kitchens supplied a 32 unit project I am currently working on and they have been great to work with. Their installers do a great job and everything looks very good. I would recommend Aya to anyone looking to do a multi-residential project.
I highly recommend AYA Kitchens in Kitchener. Over the years, they have done 2 projects for me, a kitchen in my house and later a kitchen plus 2 bathrooms when I moved to a condo. Their talented designers are good listeners, adding all the details I wanted for a beautiful and functional space. The quality of their cabinets is superb too--fifteen years later, my condo kitchen cabinets look new! Their outstanding service continued long after the projects were completed. Recently a couple of soft-close hinges on a kitchen cabinet door stopped working properly ( a manufacturing shortcoming, beyond AYA's control) and Lonnie replaced the hinges free of charge. That's what I call going above and beyond.
Communication is not a strong skill between AYA or the contractor managing the job ! Ordering 2 upper glass doors turned out to be 1 glass and 1solid door ! Overall width of bar was almost 2” short ,so a kick board at base had to be installed because of open floor showing ob outside base.Knowing that upper cabinets had lights for lighting solid shelves we supplied and a further delay was added.Missing face boards and countertop end cap had to be ordered as countertop was 4” too long and had to be cut . Overall attention to detail and communication between those involved was lack lustre at best , but our installer did the best he could with what he had to work with . Cleaning up the entire job by AYA didn’t happen nor was there a phone call or visit by sales person on our satisfaction with the job finally being complete . This was again a learning point to look for reviews and don’t settle for less than you expect ! This job took over a year to complete mainly because communication AYA and site Forman didn’t talk to each other when they needed too ! Would not recommend AYA Kitchens !
Terrible company from design to install. The designer was rude and did not take any of our preferences into consideration (at one point even calling our requests “weird”). Their installers left piles of garbage in our house and garage. Cabinets arrived chipped and damaged, doors are missing, island is misaligned and looks cheap. Six weeks after project was supposed to be complete, we are still missing doors and have no ETA. We’ll be seeking legal action soon.
A big thanks to the manager Lonnie for coming through on his word that he replaced two cabinets at no charge to me. He installed two kitchens for me and very happy with all the work. I recommend AYA on Victoria Street in Kitchener to do your kitchen or bathrooms for you.
AYA Kitchens & Baths of Kitchener is a Canadian Home improvement store based in Kitchener, Ontario. AYA Kitchens & Baths of Kitchener is located at 1120 Victoria St N, Kitchener, ON N2B 3T2, Canada.
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