Sadly our family required funeral services this year. But we are very happy with the services and care provided to our family during these times of sorrows. Westmount Funeral Chapel helped my family to care for my mom's funeral. Everything was thought out for us, easing the burden of arranging the service and allows us to mainly focus on our grieving. The staffs were very much compassionate, with out their helps we would be so lost. Then Westmount Funeral Chapel once again assist in my husband's funeral. With out the staffs great compassion and care, I don't think I would have been able to keep it together. Like my mom's service, everything was thought out for me. Allowing me some ease in grieving. Words alone can not describe how greatful myself and my family appreciate the love given from the staffs. They went beyond their duty and offer us sometime more. For that we thank all the staffs at Westmount FuneralChapel...
Thank you to the wonderful caring staff at Westmount for the great care given when my aunt passed. I'm rather appalled at a few of the comments on here. Why punish the wonderful hard working staff on here when the pricing is beyond their control. It is a corporation and rules to follow. Do you go grocery shopping and tell the cashier you'll make weekly payments or you'll come back in a week? No you do not. Its obviously apparent that your greatest concern is money. Thank you Westmount for making a difficult time a little easier.
Great and friendly staff, very helpful in hard moments when we needed it the most.Thanks
Walk in and expect to be asked how you are paying. All payments are up front and the forms of accepted payments are under the glass on the table where you are sitting to discuss arrangements. Payment is due in advance the second discussions are done. They get you in full grief mode and leave you wondering what you got. For instance they say a memorial tag is included but when you look at the breakdown they charged you almost 400 bucks for it. I spent $4800 cremating my brother and the cremation bill is yet to come. They market to everyone on your guest book from the second they get the email address. This is a US franchise store and its all about the money money money. I still cannot figure out what I got for the 5k other than them advertising to my relatives. I expect the bill to go much higher yet as the cremation and things come in. Even the obit ad in the record could have been placed at half the price, everything is marked up to the 9th degree. I priced similar cremations for a fraction of the price. Do yourself a favour and look someplace else. I will update this review and post the final invoice details and let you compare them to a more reasonable service. I will not go back to complain because I do not want to soil the memory of my brother but I can surely warn others to do some research before you are pressured into paying up front right away. There is a market place investigation on TV called " Undercover investigation finds big markups, confusing charges and pushy tactics at major funeral home chain " . I wish I would have seen it before visiting here. Google it and educate yourself before making your decisions.
WOW. I'm shocked at the ridiculous reviews that have been posted. They really don't have any control about the prices. You need to do some research. The average cost is about $4000. My family and I have been to this particular funeral home several times through out the last 30 years and have always had caring and compassionate employees looking after us. Yes it can be expensive, but when you are asking for them to provide a service to you, it can add up. The more bells and whistles you want the more it obviously cost. Just like any place, they just want to make sure that they get paid for their services rendered. And they are up front with all the figures. To the wonderful staff. Thank you for all the years for wonderful and compassionate service.
Westmount Memorial Celebration Centre is a Canadian Funeral Home based in Kitchener, Ontario. Westmount Memorial Celebration Centre is located at 1001 Ottawa St S, Kitchener, ON N2E 2X5, Canada.
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