Decent choice of fabric, but the staff is really not helpful. Someone who is new to the fabric and stitching, the staff is not friendly. If staff could be bit more patient with someone, that could've been avoided.
I was in store and purchased a piece of fibre foam. It was a wrong one , I wanted to return and get my money back and it was 5 minutes to close , the manager was rude and refused to help me out and return the product. She kept saying that I cant return it since they are closed . I was at my mom's house feom oshawa and it was hard for me to come back and return.
To be honest I was really worried about going to this store after reading lots of bad reviews on Google. But I guess we got lucky. The staff were very helpful and some were friendly the others were neither friendly nor rude. I really loved their collection and sales.
I was looking for quilt fabrics and arrived at the store with a few of the fabrics I have. I need about 9 different fabrics in total. I was told I couldn't bring my fabrics into the store but could leave them at the door. I was told to bring any bolts of fabric I was interested in back to the door to check them againts what I already have. I'm not sure what the reasoning was for this - if it was covid realted or somethingelse, but whatever the reason this was not going to work for me.
This is my favourite store. I drive 3-1/2 hours to shop here. My daughter and I run a home decor business. The staff here are absolutely the best. I told them so yesterday. During Covid with all the restrictions, they are rocking this place!!!!
Need to sign up for membership to get sale prices. And the sales aren’t any better than places that don’t require a sign-up to get sale prices. But if you’re demanding wearing masks as per these reviews, THAT is an incentive! Order online if you can’t wear a mask. I’m sorry, but if you can’t wear a mask in the store you deserve accommodation yes, but not in a manner that potentially puts others at risk, including the staff. The staff is exposed to many people a day, every day they work. The disability accommodation laws absolutely do not demand staff allow you to put them at risk. My health as a customer matters. I also really appreciate business which prioritize the well being of their staff over “retaining customers” at any cost, and empower their staff to insist on their personal safety.
Great store with a wonderful array of fabric and sewing notions including curtain rods, etc. Very safely managed with sanitizers and door personnel managing numbers of those allowed in. Safe place to shop during this pandemic
Fabricland is a Canadian Fabric store based in Kitchener, Ontario. Fabricland is located at 1352 Weber St E, Kitchener, ON N2A 1C4, Canada.
Please contact with Fabricland using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Fabricland opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.